// Hassle-Free
Returns & Exchanges
Not the right fit? No problem. We make returns and exchanges easy.
12-Day Returns
Return unworn items within 12 days of delivery for a full refund
Free Returns
We provide prepaid return labels for all UAE orders
Easy Exchanges
Exchange for a different size or color at no extra cost
Simple Process
How to Return
01
Request Return
Log in to your account or contact support to initiate a return
02
Ship It Back
Use the prepaid shipping label we provide to send your item back
03
Get Refunded
Once received and inspected, your refund will be processed
Return Policy
What Can Be Returned?
Eligible for Return
- Items in original condition with tags attached
- Unworn and unwashed items
- Items in original packaging
- Items returned within 12 days of delivery
Non-Returnable
- Underwear and swimwear (for hygiene reasons)
- Items marked as final sale
- Customized or personalized items
- Items worn, washed, or altered
- Items without original tags
Refund Timeline
Once we receive your return, we'll inspect it within 2-3 business days. Approved refunds are processed to your original payment method within 5-7 business days. Please allow an additional 3-5 days for the refund to appear in your account.
Questions About Returns?
Our support team is here to help